Frequently Asked Questions


How do I book a taxi in Geelong?

Getting a cab with Geelong Taxi is super easy. Simply book online, or Geelong Cabs Phone Number call us on +61342165348. And rest assured, no surge pricing, cancellation fees or any extras for good service.

How much does a taxi cost from Geelong to Melbourne?

How much is the taxi fare from Geelong to Melbourne? It’s usually between $160 to $180 depending on when and where you traveling to. We can also provide you a fixed rate guaranty where you just pay a set amount.

How much is a cab from Avalon airport to Geelong city?

A taxi ride to the Geelong city costs between A$55 and $65, including the compulsory airport fee payable by departing taxis.

How much is a cab from Avalon airport to Melbourne CBD?

A taxi to the Melbourne CBD should cost between A$110 and $130, including the compulsory airport fee payable by departing taxis and CityLink tollway charges. This will all be included in the final fare.

How do I book a taxi ride?

The quickest and easiest way to book a taxi in Geelong is to visit our website www.geelongtaxiservice.com and fill out the booking form. With just a few clicks, you can book your taxi, select your type of car, Choose fix price option. Or you can call one of our operators 24/7 on +61 03 4216 5348.

How do I pay for the taxi ride?

If you’ve hailed your cab on the street or booked on the phone or online, simply pay in the cab with your preferred credit or debit card, Cabcharge or cash.

Do Taxis in Geelong ever have a surge?

We believe in transparency when it comes to pricing. With Geelong Taxi Service, you can enjoy the peace of mind that comes with fixed prices for your journeys. No surprises or hidden fees.

How does the fixed Price Guarantee work?

We quote a fixed price at the time of the booking by calculating the distance and time it takes to go from A to B and charge you the same. Our fixed price trips usually don’t cover any mid-trip stops or any detour.

Can I request a specific type of cab?

Surely. We take pride in our large fleet of luxury cabs, ensuring that there is always a vehicle available to suit your preferences and accommodate any group size. Just choose the type you need and let us know when you book.

Can I book my specific Driver?

When booking taxi in Geelong over the phone, you can choose the driver you want. If they’re available, they’ll pick you up.

Fixed fare Trips

What is the fixed Price Trip?

At Geelong Taxis, we offer you extra piece of mind with our fixed price trips. No hidden charges and online pay what you agreed to.

What are the benefits of the Price Guarantee?

With set price fare, you can sit back and relax and avoid the meter anxiety, along with price certainty when making travel arrangements.

Can I choose set price on every Geelong Taxi Cabs trip?

We only offer fixed price fare for booking made online on our website www.geelongtaxiservice.com.

Where is the fixed Price trips available?

The fixed Price is available in selected locations only.

  • Geelong
  • Bellarine
  • Surf-Coast.

Parcel Delivery

Can Geelong Taxi deliver parcels?

Defiantly. At Geelong Taxis, we offer a quick and reliable parcel delivery service for your convenience. We can deliver just about anything, as long as it fits in our cabs and is not too heavy.

What's the average pick up time for a parcel?

At Geelong Taxi, we aim to pick-up your parcel as soon as possible and deliver it straight to the destination.

How much does it cost?

We provide a very quick pick and drop-off and calculate the fare based on the time and distance. We operate 24*7, so no matter you need the service. We are always there for your service.

Taxi Subsidy Scheme

Can I use my MPTP card with Geelong taxi service?

Defiantly, Taxi Subsidy Scheme card holders needs to be produced their MPTP (Multi- Purpose Taxi Program) card physically in taxi at the start of the trip.

Can I use my Cab-charge card with Geelong taxi service?

Yes, our taxi service accepts all types of cab-charges.

Choosing a vaccinated Driver

Do you have fully vaccinated drivers?

Drivers at Geelong Cabs are fully vaccinated against Covid-19. Taxis In Geelong get sanitised after every ride to make sure we maintain hygiene levels. In addition, we wear masks and use Aqium hospital grade hand sanitiser in every vehicle.

Will requesting vaccinated drivers cost extra?

At Geelong Taxi, we charge customers very affordable price and make sure they get best value for their money. Fully vaccinated drivers are part of our service and does not cost any extra.

I’m not vaccinated, can I work with Geelong Taxis?

We have a wide range of duties that can be performed by an unvaccinated. Most of those includes non-contact services such as parcel deliveries.

Multiple-Stops

How do I select Multiple-Stop?

While booking the taxi over the phone or online, customer can mention any request including multiple-stops, assistance, or any other requirements they might have.

Can I have as many stops as like?

We aim to offer the customer the best taxi service. So, you can make as many stops as you like.

I'm a small business owner. Can I set-up an account with Geelong Taxis?

Absolutely. In fact, we do offer account management at no extra cost. We also offer our on-demand delivery service to all types of businesses. Whether it’s a letter or groceries we delivery just about everything. Our drivers ensure to keep your parcel safe and secure.

Standard Geelong Taxi Fare

  • DISTANCE:$2.004 per kilometre
  • TIME:$0.715 per minute while vehicle speed is below 21 km/h
  • FLAGFALL:$4.00
  • PHONE BOOKING:$2.10 entered on the taxi-meter at the end of the trip

Standard Taxi Surcharges in

Geelong

  • LATE NIGHT:A $3.80 surcharge applies to all hirings which commence between midnight and 6.00am on weekdays and from 7pm to 6am on Friday & Saturday nights and is automatically calculated and displayed on the taxi- meter.
  • PUBLIC HOLIDAY:$4.65
  • CPV Levy Recovery Fee is Pass-Through

Geelong Maxi Taxi

  • DISTANCE: $3.093 high occupancy (5 – 7 passengers)
  • TIME:$1.083 per minute while vehicle speed is below 21km/h
  • FLAGFALL:$4.00
  • PHONE BOOKING:$2.10 entered on the taxi-meter at the end of the trip

Geelong Maxi Taxi

Surcharges

  • LATE NIGHT:A $3.80 surcharge applies to all hirings which commence between midnight and 6.00am on weekdays and from 7pm to 6am on Friday & Saturday nights and is automatically calculated and displayed on the taxi- meter.
  • PUBLIC HOLIDAY:$4.65

1. What areas does Geelong Taxi Service cover?

Geelong Taxi Service operates throughout Geelong, Bellarine, and the Surf Coast, including Torquay, Bannockburn, Avalon, and more.

2. What types of services does Geelong Taxi Service offer?

Geelong Taxi Service provides a range of transportation services, including airport transfers, corporate transport, parcel deliveries, and general taxi services.

3. How can I book a taxi with Geelong Taxi Service?

Booking a taxi with Geelong Taxi Service is easy. You can book online through our website, by calling +61342165348, or via our mobile app.

4. Is Geelong Taxi Service available 24/7?

Yes, Geelong Taxi Service operates 24 hours a day, 7 days a week, ensuring you have access to reliable transportation anytime.

5. Are the vehicles at Geelong Taxi Service safe and well-maintained?

Absolutely. We maintain a modern fleet of vehicles that undergo regular maintenance checks to ensure safety and comfort.

6. Does Geelong Taxi Service offer wheelchair-accessible vehicles?

Yes, we provide wheelchair-accessible vehicles upon request. Please specify your needs when making a booking.

7. What payment methods does Geelong Taxi Service accept?

Geelong Taxi Service accepts cash, credit/debit cards, and possibly mobile payment options for your convenience.

8. How can I estimate the fare for my Geelong Taxi Service ride?

You can use our online fare estimator tool on our website to get an estimate of your taxi fare before booking.

9. Can I pre-book a taxi with Geelong Taxi Service?

Yes, you can pre-book a taxi in advance through our website or by calling our customer service.

10. Does Geelong Taxi Service provide transportation for special events or group outings?

Yes, we specialize in providing transportation for special events, group outings, and corporate functions. Contact us to discuss your specific requirements.

11. What should I do if I left something in a Geelong Taxi Service vehicle?

Please contact our lost and found department at +61342165348 as soon as possible to inquire about lost items.

12. Does Geelong Taxi Service offer guided tours or sightseeing trips?

Yes, we can arrange guided tours and sightseeing trips to local attractions upon request. Contact us for more information.

13. Does Geelong Taxi Service provide transportation to medical appointments or hospitals?

Yes, we offer transportation services to medical appointments and hospitals. Please inform us of your specific needs when booking.

14. Can I request a specific driver with Geelong Taxi Service?

While we cannot guarantee specific drivers, we will do our best to accommodate your request based on availability.

15. Does Geelong Taxi Service offer discounts for seniors or students?

Yes, we may offer discounts for seniors and students. Please inquire about available discounts when booking.

16. How does Geelong Taxi Service handle complaints or feedback?

We take feedback seriously to improve our services. Please contact our customer service team to discuss any concerns you may have.

17. Can Geelong Taxi Service provide transportation for pets?

Yes, pets are welcome in our vehicles. Please inform us in advance if you will be traveling with a pet.

18. Does Geelong Taxi Service offer airport meet-and-greet services?

Yes, we offer airport meet-and-greet services upon request. Please specify your needs when booking.

19. Does Geelong Taxi Service have a loyalty program for frequent riders?

Yes, we offer a loyalty program for frequent riders. Ask our customer service team for details on how to enroll.

20. How can I contact Geelong Taxi Service for urgent inquiries or last-minute bookings?

For urgent inquiries or last-minute bookings, please call our customer service team at +61342165348.

21. Does Geelong Taxi Service support community initiatives or charities?

Yes, we are committed to supporting local community initiatives and charities.

22. Can I track my Geelong Taxi Service ride in real-time?

Yes, you can track your taxi in real-time using our mobile app or by contacting our customer service team.

23. Is Geelong Taxi Service affiliated with any other transportation providers?

Geelong Taxi Service is part of B S Punjab Enterprises PTY Ltd, which also owns Cruising Cabs. Visit www.cruisingcabs.com for additional transportation options.

24. Does Geelong Taxi Service provide parcel delivery services?

Yes, we offer parcel delivery services. Contact us for more information on rates and service availability.

25. How does Geelong Taxi Service ensure customer privacy and data security?

We prioritize customer privacy and use secure systems to protect your personal information.

26. Can I request a receipt for my trip with Geelong Taxi Service?

Yes, receipts are available upon request. Please ask your driver or contact our customer service for assistance.

27. Does Geelong Taxi Service offer discounts or promotional offers?

Yes, we periodically offer discounts and promotional offers. Follow us on social media or check our website for current promotions.

28. Can I use Geelong Taxi Service for long-distance travel?

Yes, we provide long-distance travel services. Please contact us to discuss your specific travel needs.

29. Does Geelong Taxi Service offer luxury or premium vehicle options?

Yes, we offer luxury and premium vehicle options for special occasions and corporate transport. Inquire about availability when booking.

30. Does Geelong Taxi Service offer environmentally friendly transportation options?

We are committed to reducing our environmental impact through fuel-efficient driving practices and vehicle maintenance.

31. Does Geelong Taxi Service provide transportation for sporting events or festivals?

Yes, we can arrange transportation for sporting events and festivals. Contact us in advance to discuss your event needs.

32. Can I schedule recurring bookings with Geelong Taxi Service?

Yes, we can accommodate recurring bookings for regular travel needs. Contact us to set up a schedule that suits your requirements.

33. Does Geelong Taxi Service have a policy for pets in vehicles?

Yes, pets are allowed in our vehicles. Please inform us when booking if you will be traveling with a pet.

34. How does Geelong Taxi Service handle inclement weather conditions?

Our drivers are trained to navigate safely in various weather conditions. We prioritize safety and may adjust routes as needed.

35. Does Geelong Taxi Service offer transportation for weddings or other special events?

Yes, we specialize in providing transportation for weddings and other special events. Contact us to discuss your event transportation needs.

36. Can I get a quote for my trip with Geelong Taxi Service?

Yes, you can request a quote for your trip. Use our online booking system or contact our customer service team for assistance.

37. Does Geelong Taxi Service provide transportation for school or university students?

Yes, we provide transportation services for students. Please contact us to discuss your specific needs.

38. Can Geelong Taxi Service accommodate requests for multiple stops during a journey?

 Yes, we can accommodate requests for multiple stops. Please inform your driver or specify your itinerary when booking.

39. Does Geelong Taxi Service offer corporate accounts for businesses?

Yes, we offer corporate accounts with invoicing options for businesses. Contact us to set up an account.

40. How can I provide feedback or share my experience with Geelong Taxi Service?

We value your feedback! You can share your experience with us through our customer feedback form on our website or on social media.

100% Local

We are locally owned and operated taxi service in Geelong.

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Pre-booking are available for your Convenience

Affordable fixed prices

We offer fixed price guarantee taxi cabs.

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A wide range of payment options are available such as CASH, card, cab-Charge, MPTP etc.

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